Protection & Compliance at Fianellas FZE

At Fianellas FZE, your financial security is not just a promise — it is our commitment and a cornerstone of everything we do. When you choose to trust us with your money, you deserve peace of mind, transparency, and strong compliance standards.

We protect your funds with a compensation scheme equivalent to the UK’s Financial Services Compensation Scheme (FSCS), covering up to £85,000 per customer, and operate under strict international compliance policies and clear terms and conditions.

1️ Protection of Your Funds

In the unlikely event that Fianellas FZE is unable to meet its financial obligations, your funds are protected up to a maximum of £85,000 per customer under our deposit protection scheme.

What does this protection cover?

✔️ Funds held in current and savings accounts.
✔️ Balances on debit and prepaid cards issued by us.
✔️ Funds in transit at the time of an incident.

Limits

— Maximum £85,000 per customer, not per account.
— Joint accounts: £85,000 per holder (e.g., £170,000 for two holders).
— Any amounts above the limit are not covered.

Examples

📌 Anna has £50,000 → fully covered.
📌 Luis has £90,000 → covered up to £85,000.

2️ Compliance Policies

At Fianellas FZE, integrity is at the heart of our operations. We comply with local and international regulations regarding finance, anti-financial crime, and consumer protection.

Key Policies:

🛡️ Anti-Money Laundering (AML) — We verify customer identity, monitor transactions, and report suspicious activity.
🛡️ Know Your Customer (KYC) — We collect and regularly update customer information to ensure transparency and prevent fraud.
🛡️ Data Protection (GDPR & equivalents) — Your personal data is protected and used only for legitimate purposes.
🛡️ Sanctions and Watchlists — We do not transact with sanctioned individuals, entities, or jurisdictions.

Our Commitments:

— Full transparency in fees and processes.
— Financial education for our customers.
— Ongoing assistance to help you understand regulations and procedures.

3️ Terms & Conditions

By opening an account with Fianellas FZE, you agree to our terms and conditions, which define the rights and obligations of both parties.

Highlights:

📄 Only individuals aged 18+ with legal capacity can open an account.
📄 Your account is personal and non-transferable unless expressly authorised.
📄 Fianellas FZE may request additional documents at any time to verify your identity.
📄 Our services may not be used for illegal or prohibited activities.
📄 We reserve the right to suspend or close accounts with prior notice if serious violations occur.

You can view the full Terms & Conditions [here] (link to PDF).

4️ Frequently Asked Questions (FAQ)

How long does it take to process compensation?

Typically between 7 and 20 business days from activation of the scheme.

What if my account is joint?

Each holder is entitled to £85,000, so a joint account could be covered up to £170,000.

What documents do I need to provide?

Valid ID, proof of address, and in some cases, source of funds.

What is NOT covered?

Amounts above £85,000, investments like stocks or pension funds.

How do I know my funds are safe?

We are supervised by competent financial authorities and regularly audited.

5️ Our Promise

At Fianellas FZE we ensure you can trust every transaction:
🌟 Your funds are protected.
🌟 We comply with international standards.
🌟 Your privacy and rights are respected.
🌟 We maintain full transparency in everything we do.